Contacts

Nobel avenue 15, Baku city

E-mail: az@walletone.com

Edinyi Koshelek, FPUI

Customer's: by@walletone.com

Merchant's: support@walletone.com, by@walletone.com

Shanghai Walletone Smart-technology CO., Ltd

Shanghai, Jinhu Road, 99, Building No.3, Office 608

Phone number: +86 21 53151802, 58435025

E-mail: yu.li@walletone.com

Money Movers, LLC

Mickevichi st. 27g, Tbilisi

Phone number: +995 (32) 203-33-33

E-mail: info@mm.ge, ge@walletone.com

Wallet One India

Ghaziabad-201016, 723 Ferrara, Mahagun Mascot, Crossings Republik

Phone: +91-99-9056-8987

E-mail: tejinder.dhingra@walletone.com

Contact Information for Clients

For users of Wallet One:
+7 (777) 622-32-32
9⁰⁰-18⁰⁰ by local time, from Monday to Friday
E-mail: kz@walletone.com

For users of Wallet One Checkout:
+7 (777) 622-32-32
9⁰⁰-18⁰⁰ by local time, from Monday to Friday
E-mail: kz@walletone.com

Sales Department:
+7 (777) 622-32-32
9⁰⁰-19⁰⁰ by local time, from Monday to Friday
E-mail: aibek.talgatbek@walletone.com

Visit our office to pass the procedure of identification:

Republic of Kazakhstan, 17/1, Al-Farabi st., business center «Nurly-Tau», block 5B, 4th floor, Almaty,
9⁰⁰-19⁰⁰ by local time, from Monday to Friday

IM IBP Finance S.R.L.

Chisinau, MD-2005, A.Diorditsa street 5, office 158

Phone number: +373 (22) 509 606

Jedyna Kasa W1 Sp. z o.o.

Wroclaw St. Aleja Kasztanowa, n.3A-5, code 53-125

Phone: +48 71 661 14 69

E-mail: pl@walletone.com

Contact Information for Clients

Sales Department:
+7 (495) 777-11-25
9 a.m.-7 p.m. (Moscow time), from Monday to Friday
E-mail: sales@w1.ru

For users of Wallet One Checkout:
+7 (495) 777-11-26
24/7 support
E-mail: support@walletone.com

Visit our office to pass the procedure of identification:
Moscow, Rochdelskaya street, 15
building 43
9 a.m.-6 p.m. (Moscow time), from monday to friday

Legal Information

Owner of Wallet One Trademark and Software:
SILVERVALE ALLIANCE LLP
145-157 St John Street London EC1V 4PW,
United Kingdom
Registration Number: OC 382512

Types of Licenses:

“E-Money” is a license for the technology of issue of Electronic Payment Instruments (EPI).

“Payment Service” is a license for the technology of payment acceptance for online stores and legal entities.

“Payment Agent” is a license for the technology of payment acceptance for payment agents.

Licensees:

License No.103434834467 (EM/PS)
LLC SNCO «Wallet One»
2 Gorbunova Str., bldg.204, office B315, Moscow, 121596, Russia
INN/KPP 7750005732/775001001
OGRN 1127711000053

License No.103434834333 (PS/PA)
Service Plus LLC
10A Raskovoi Str., office 317, Orenburg,
460036, Russia
INN/KPP 5612081277/561201001
OGRN 1135658004910

License No.103434834164 (PS/PA)
O2 LLC
2 Gorbunova Str., bldg.204, office 38A, Moscow, 121596, Russia
INN/KPP 7723608499/773101001
OGRN 5077746465924

For Official Queries:

Phone:
+7 (495) 777-11-25
24/7 support
E-mail: security@walletone.com

Address:
2 Gorbunova Str., bldg.204, office 38A, Moscow, 121596, Russia, O2 LLC.

Nigin, LLC

Lenin street, 51, Khujand

Phone number: +992 (44) 6252022

E-mail: merchant.tj@walletone.com

12 Preslavinskaya st., office 196, Kiev, 03150, Ukraine

Phone number: +38 044 585 90 05

E-mail: help@w1.ua

MONEYTUN LLC

3651 Lindell Road Suite D225. Las Vegas NV 89103

Phone number: +1 (702) 48-55-886

E-mail: moneytun@walletone.com

W1 ePayment Services (Africa) (Pty) Ltd

33 Plover Cove, The Coves, Hartbeespoort, Northwest South Africa 0216

E-mail: info_sa@walletone.com

Office: 0872 377 776

Support: Support_SA@walletone.com, 0869 990 388